Business Functions and Organizations
Business functions are the fundamental processes that allow your business to create products or services for its customers. These fundamental functions assist your business to generate profits and improve the effectiveness of your processes.
You know who to be rewarding when a particular department within your company performs to an extremely high standard. In the same way should a lapse be made in a job that is clearly defined, you can easily identify the person who is responsible. If the definition of a function is unclear, it could cause confusion and a gap between departments.
To avoid this kind of confusion, it’s crucial to understand the difference between business functions and processes. A process involves tightly related tasks with a goal while a business task encompasses broader tasks that are often interconnected. A HR business function, for example may be involved in disciplinary processes, hiring policy, and training programs.
The right structure for your business functions depends on a variety of factors including your objectives, challenges that have emerged and the projects that are in high demand. To reap the maximum benefit from your business, you should take three steps. You must be aligned on a value creation narrative, employ an approach called BU back to function design and determine an archetype of corporate function.
Aligning on a value-creation narrative using a BU-back approach to function development, and establishing a corporate-function archetype might sound difficult, but it will save your company time and frustration in the long run. This will not only eliminate accidental overlap and unnecessary duplication however, it will also give your employees a clearer understanding of how their work contributes to the success of your company.
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